Frequently Asked Questions

  • It depends on the services you choose.

    A dashboard and app setup usually takes under three weeks, depending on API integrations and the complexity of your workflows.

    Web development typically takes one to two months, depending on your goals and the functionality you need.

    Every project includes an MVP testing period at no extra cost, ensuring everything runs smoothly and is 100% reliable before going live.

  • No problem at all.

    Our solutions are modular. you can choose exactly what you need without paying for features you won’t use.

  • 100%.

    We use powerful hosting and database systems designed to scale with your business, whether you have 10 customers or 10,000.

    If you grow, we grow — and your system grows with you.

  • Our systems remove human error at every step:

    • Clear product visuals and descriptions

    • Automated order confirmations

    • Pick-and-pack workflows

    • Real-time dispatch updates

    • Inventory accuracy alerts

    • Employee tools that prevent shortcuts or incorrect scans

    This means fewer mistakes, fewer returns, and a smoother customer experience.

  • Yes.

    Customers can see exactly what they ordered, when it’s arriving, and where it is in the process — reducing support calls and confusion.

  • If you can use Uber Eats, you’ll be perfectly fine.

    Our tools are designed to be simple, clean, and intuitive.

    The only slightly technical part can be obtaining API keys or hosting credentials — but don’t worry. We handle all of that with you, step by step, so you’re never left confused.

  • Not much.

    Everything we build is user-first, designed to make daily operations easier — not more complicated.

    Most staff will be comfortable with the system within a day. We also provide walkthroughs, guides, and ongoing support to keep everything simple.

  • Yes within reason.

    We can customise features, workflows, and layouts to suit your business.

    If you need something completely custom-built, it may be more expensive, but we’re always happy to discuss your options and point you in the right direction.

  • Yes.

    We build both customer-facing apps and internal operational apps for warehouse teams, drivers, and admin staff.

  • Yes.

    You can manage your employees, clients, or partners from the admin panel — including activation, deactivation, and user role permissions.

  • Absolutely. Whether you use Xero, MYOB, Gmail, Outlook, or any warehouse or POS system — if it has an API key, we can integrate it.

    If you already have a website or dashboard, and you only want the app, we can work with that as well.

    Some setups may add time to the project, but no matter what, we ensure the integration is seamless and stable.

  • Absolutely.

    If an issue pops up, we’ll usually spot it before you do. All bugs and fixes are free.

    If you want major changes after development (such as switching hosting providers or adding entirely new integrations), there may be a charge — but simple updates like changing your logo or brand colours are always free.

  • Either option is possible.

    If your current website is modern enough, we can integrate directly into it.

    If it’s outdated or missing the features you need, we can build you a brand-new site with customer accounts, ordering systems, dashboards, and app integration built in.

  • We take security extremely seriously.

    All data is encrypted, access-controlled, and stored on secure infrastructure. We follow best practices for API handling, user permissions, and ongoing security monitoring.

  • We primarily work with hospitality suppliers, packaging distributors, warehouse operators, and small to medium businesses that want to modernise or streamline their operations.