What we offer

Dashboards

Dashboards — Sleek, fast, fully customisable control centres

A fast, dashboard you can customise to surface the exact metrics that matter — inventory, product performance, dispatch status, customer relationships — and can connect directly to the mobile apps and website.

Core features

Fully customisable widgets and KPIs (sales by SKU, stock levels, reorder triggers, dispatch ETA, returns rate, customer lifetime value).
Real-time and historical views with filters (by location, warehouse, customer segment, date range).
Alerts & automated workflows (low stock alerts, delayed dispatch notifications, invoice triggers).
Role-based views and permissions (owner, warehouse manager, sales, customer support).
Exports, scheduled reports, and API/webhook integrations (link to apps, website, accounting, shipping).
Lightweight UI focused on speed — loads fast on desktop and tablet for busy operations.

How it benefits the business

Faster decisions: One glance shows what needs action — fewer meetings, faster reorders, fewer stockouts.
Fewer errors: Automated triggers and visibility reduce missed shipments and incorrect orders.
Better cashflow: See outstanding invoices, sales trends, and reorder points to optimise purchasing depending on API.
Scalable operations: Add new clients, warehouses, or product lines without retooling reporting.

Operational impact (employees & customers)

Reduce employee churn: Clear, role-based dashboards make staff more effective and less frustrated — less firefighting, clearer KPIs, and faster onboarding for new hires.
Improve customer experience: Faster fulfilment, fewer mistakes, and proactive communications (e.g., “your order is delayed — here’s why”) raise NPS and reduce support tickets.
Save time & money: Automated alerts and reports cut manual spreadsheet work, reduce manual stock checks, and lower human error costs.

KPIs to track with the dashboard

Order fulfilment time, % on-time dispatch, stockout rate, average order value, returns rate, customer support tickets per 1,000 orders, employee productivity by shift.

Integration notes

Connects to your apps and website through secure APIs/webhooks. Can feed shipping providers, accounting software, and CRM for end-to-end automation.

APP

Apps — Customer-centric experiences + employee tools

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Mobile app interface showing product categories for industrial, safety, and office supplies, with ongoing promotion for safety gear, and quick reordering options for gloves and safety glasses.

Core features (employee app)

Pick/pack lists, barcode scanning, and batch dispatch tools.
Real-time transit tracking and exception handling.
Shift dashboards showing pending tasks, KPIs, and shift handover notes.
Role permissions and audit trails for accountability.

How it benefits the business

Fewer order mistakes: Clear UX and validations reduce incorrect orders and returns.
Higher conversion & repeat business: Built-in promotions, easy reorder flows, and store credit increase retention and average order value.
Operational efficiency: Barcode and pick/pack workflows speed warehouse throughput and reduce packing errors.
Better customer trust: Transparent tracking and reliable notifications lower support inquiries and increase satisfaction.

Operational impact (employees & customers)

Reduce training time & turnover: Employee apps standardise tasks and make daily work predictable — less stress, less turnover.
Improve customer experience: Real-time status + clear expectations mean fewer disputes and happier customers.
Save time & money: Automation of routine tasks, fewer returns, and fewer customer support calls reduce operating costs.

Implementation notes

Apps link to dashboards for shared metrics and to the website for a unified account/loyalty system. We build apps both for customers and internal teams so data flows once and stays accurate

Customer-facing and employee apps built for clarity and reliability — customers see exactly what they ordered and when; staff have tools to manage warehouse and transit operations efficiently.

Core features (customer app)

Clean order screens with product details, images, and delivery ETA.
Order history & tracking, in-app communications, and digital receipts.
Promotions, discount codes, and store credit wallet that customers can use at checkout.
Account management (addresses, payment methods, subscriptions/repeat orders).
Push notifications for confirmations, dispatch, delivery, or exceptions.

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Web Design — Modernise your online presence and capability

Web Design

A modern, clean website (or a refresh of an existing site) that supports customer accounts, ordering flows, and presentation of your brand — designed to convert, reduce friction, and integrate with your dashboards and apps.

Core features

Responsive, desktop and mobile-friendly design with fast load times.
Optional customer accounts, order history, and self-service (returns, invoices).
Clean product pages with clear options, pricing, and stock/ETA visibility.
Content & SEO basics to help new customers find you.
Integration hooks: payment gateways, CRM, dashboards, analytics, and app account sync.

How it benefits the business

Improved conversions: Cleaner UI and streamlined checkout reduce cart abandonment.
Stronger brand trust: Professional sites reduce friction for larger buyers and partners.
Self-service reduces support load: Account dashboards and clear order info give customers what they need without support calls.

Operational impact (employees & customers)

Reduce repetitive tasks: Customers can update addresses, re-order, and view invoices without staff intervention.
Improve customer experience: Consistent branding and clear product info reduce confusion and complaints.
Save time & money: Fewer manual order edits, fewer phone calls, and better first impressions that convert faster.

Implementation notes

We can modernise an existing site or build anew; add only the features you need (customer accounts, checkout, catalogue management) so you don’t pay for unnecessary complexity. Sites link to dashboards for live stock and to apps for a consistent account experience.