Privacy Policy for ClixMark

Effective Date: 25 April 2026

1. Introduction

ClixMark is a business name operated by Luke Richards (ABN 38 771 204 317), a sole trader registered in New South Wales, Australia ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.clixmark.com (the "Site") and use our services, including our web design, custom dashboards, mobile applications, and AI-powered business automation tools (collectively, the "Services").

This Policy is governed by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Please read it carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in our Services, contact us, or use our Site.

Personal Information Provided by You: When you fill out forms on our Site, we may collect your first name, last name, business name, phone number, email address, and the contents of any messages you send us.

Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the Site. This information does not generally reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, country, approximate location, and information about how and when you use our Site.

Client & Dashboard Data: In the course of providing our Services (such as building custom dashboards, CRMs, and ordering apps), we may process data on behalf of your business. This may include your customers' data, inventory logs, and order history. We handle this data strictly as a data processor in accordance with our service agreement with you, and only for the purpose of delivering the Services you have engaged us for.

Mobile App Data: Where we develop mobile applications on your behalf, those apps may collect data from end users (such as device identifiers, login details, location, and usage data) as disclosed in the privacy policy of each individual app. ClixMark does not access this data except where necessary to provide ongoing technical support to you as our client.

3. How We Use Your Information

  • We use personal information collected via our Site for a variety of business purposes, including:

  • To provide and manage our Services: to design websites, develop mobile apps, set up custom dashboards, and facilitate automated ordering and invoicing.

  • To communicate with you: to respond to your enquiries, provide support, and send administrative information relating to your project or account.

  • For marketing and promotions: to send you news, updates, and marketing communications. You can opt out of these at any time using the unsubscribe link in any marketing email or by contacting us directly.

  • To improve our Site and Services: to identify usage trends, measure the effectiveness of our communications, and enhance the user experience.

  • To comply with legal obligations: to meet our obligations under Australian law, including tax and record-keeping requirements.

4. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with Services, to protect our rights, or to fulfil business obligations.

Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (such as website hosting, data analysis, customer support, and email delivery). These providers are contractually required to keep your information secure and use it only for the purposes we authorise.

Overseas Disclosure: Some of our service providers (including hosting and analytics providers) may be located outside of Australia. By using our Services, you acknowledge that your information may be transferred, stored, and processed in countries other than Australia. We take reasonable steps to ensure any overseas recipients handle your personal information consistently with the Australian Privacy Principles.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of business assets, financing, or acquisition of all or a portion of our business.

Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information, analyse website traffic, and optimise your experience. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use certain features of the Site.

6. Data Retention

We will only keep your personal information for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we no longer need your personal information, we will securely delete or de-identify it.

7. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. These include encrypted data transmission, access controls, and secure cloud infrastructure. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

If we become aware of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

8. Your Privacy Rights

Under the Australian Privacy Act and other applicable laws (such as the GDPR or CCPA, if relevant to your location), you have the right to:

  • Request access to and obtain a copy of your personal information.

  • Request correction or deletion of your personal information.

  • Restrict or object to the processing of your personal information.

  • Opt out of marketing communications at any time.

  • Lodge a complaint about how we have handled your personal information.

To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within thirty (30) days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this Policy, or if you would like to access, update, or delete the information we hold about you, please contact us at:

ClixMark — operated by Luke Richards ABN: 38 771 204 317 Email: contact@clixmark.com Phone: +61 437 043 988 Website: https://www.clixmark.com